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First Steps - Early Intervention Community Psychology Service (City & Hackney)

Who we are:

First Steps is an NHS psychology service for children and young people aged 0 – 18 years and their families.

This service works in partnership with other CAMHS - Child and Adolescent Mental Health Services

The aim of the service is to offer early help with any difficulties related to behaviour, emotions and relationships before they become more complicated or difficult to address.

Our team of Family and Child Practitioners includes:

  • Clinical Psychologists
  • Counsellors
  • Family and Systemic Family Therapists
  • Mental Health nurses
  • Assistant Psychologists
  • Administrators

Our Community Psychology Team meet families in Children's Centres and GP surgeries across City and Hackney to try to ensure there is easy access to the service. 

What we do:

The First Steps Team offers a range of services and can help parents and families with the following kinds of problems:

  • Sleeping problems
  • Tantrums
  • Fussy eating
  • Toilet training
  • Relationships with brothers and sisters and other children the same age
  • Difficulties with your relationship with your child
  • Disagreements in the family about parenting 
  • Worries following an illness or bereavement or issues that are affecting the whole family
  • Changes at home or school that have affected a child's emotions and behaviour

First Steps can also help children and young people with:

  • Fears, unhappiness, anger, anxiety or other difficult feelings.
  • Being withdrawn, being aggressive, taking risks or other difficult behaviours.
  • Feelings related to parental illness or health problems.
  • Changes within the family e.g. separation.
  • Relationships with family, friends or teachers.

First Steps offers a range of parent groups and workshops for parents and young people. Please find more information here

There are a range of useful videos and resources on the First Steps website.

Who to contact

020 7014 7135
First Steps - Early Intervention Community Psychology Service

Where to go

Hackney Ark
Downs Park Road
E8 2FP
This is an administrative address.

Other Details




Age Ranges
Referral Details

Referrals can be made by health care professionals working with children or by self-referral.

Local Offer

Local Offer Age Bands
Secondary (11 to 16)
Young Adults (16 to 25)
Early Years (0 to 5)
Primary (5 to 11)


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