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Safeguarding Children - Concerns for a child

All children and young people have a right grow up safe and cared for.

Safeguarding means working to promote the welfare of children and protect them from physical and emotional harm whether they are. 

This includes:

  • Protecting them from abuse and mistreatment from adults and other children
  • Preventing harm to their health or development
  • Ensuring they grow up with the provision of safe and effective care
  • Taking action to enable them to have the best outcomes

Safeguarding children and child protection guidance and legislation applies to all children up to the age of 18. 

All organisations that work with or come into contact with children and young people should have safeguarding policies and procedures to ensure that every child can be protected from harm, regardless of their age, gender, religion or ethnicity.

How to make a referral if you are concerned about a child

If you are concerned about a child or young person and want to find out about Early Help and other support, please contact the City of London Corporation Children and Families Team.

  • 020 7332 3621 (Monday to Friday, 9am-5pm)
  • email:
  • Out of hours: 020 8356 2710 (weekdays after 5pm, weekends and bank holidays)

If you believe a child is at immediate risk of harm always call 999.

Safer Schools App

The City of London Corporation’s Safer Schools App provides support on topics including sexting, bullying, mental health, media literacy, gaming and sexual exploitation online.

Whilst ordinarily designed for use by individual schools, due to the Covid-19 pandemic, it has been temporarily released by The City of London for use by all teachers, school staff, other safeguarding professionals and parents/carers.

To download, visit the Our Safer Schools webpage.

Make sure to allow push notifications to keep up to date with tips, advice and guidance on how to make your pupils/children safer.

After you have downloaded the App, use your phone/tablet camera to scan the QR code below:

If your child attends primary school scan this: Code 
If you child attends secondary school scan this: Code

Once you have scanned the QR code, the Safer School App will be activated. 

If you are unable to scan the QR Code, enter City of London Safer Schools in the "select your school" field. Press continue, then enter 7440 if your child attends primary school or 7675 if your child attends secondary school.

For any queries or further information about the App, please contact the Safer Schools Team using the blue live chat function on the bottom left hand side of Our Safer Schools website

If you would like to give us feedback or have additional queries, please do not hesitate to contact us at:


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