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London TravelWatch

London TravelWatch is the official watchdog organisation representing the interests of transport users in and around Greater London.

We can assist with complaints about transport services operated or licensed by Transport for London (TFL) that have not been satisfactorily resolved by the particular operator. These include:

  • London Underground
  • London's buses
  • Docklands Light Railway (DLR)
  • Croydon Tramlink
  • Dial-a-Ride services
  • London River Services
  • Woolwich Free Ferry
  • Taxis
  • Private hire cars

In addition, we deal with services operated by:

  • National rail companies
  • Heathrow Express
  • Eurostar

London TravelWatch is sponsored and funded by the London Assembly and is independent of transport operators.

Click here to see the geographical locations covered by London TravelWatch's services. 

 

Who to contact

Telephone
020 3176 2999
E-mail
info@londontravelwatch.org.uk
Website
London TravelWatch

Where to go

Name
London TravelWatch
Address
169 Union Street
London
Postcode
SE1 0LL

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